What are the
payment terms?
Net 15 days. All international orders require payment in
advance. We accept Visa, MasterCard, Cashiers Check or Money
Orders. Payment by credit card must not exceed $2,000.00.
All custom orders require a 50% deposit. All first time orders
must be prepaid. Upon credit acceptance, accounts will be placed
on OPEN ACCOUNT status, terms are net 15 from date of invoice.
Balances up to $2,000.00 are due net 15. Balances $2,501.00 to
$5,000.00, 1/2 deposit required prior to production, balance due net
15. Company check accepted. Balances $5,001.00 to
$10,000.00, 3/4 deposit required prior to production, balance due prior
to shipping. Company check accepted. Balances in excess of
$10,000.00, 100% deposit required prior to production. Certified
funds required unless prior arrangements have been made.
Delinquent accounts will be charged 1.5% per month, or the maximum rate
allowed by law on accounts 30 days past due. Accounts 90 days past
due will automatically be turned over to collection. Open Accounts
will be discontinued, future orders must be prepaid. First
returned check will be resubmitted. Second returned check must be
paid by certified funds and accounts will be placed on pre-pay only.
|
RETURNED CHECK CHARGE:
$20.00
|
PRICING:
Prices are effective from January 1, through December 31, per calendar
year. Larger quantities available, write or call for
quotation. For quantities between price breaks, use the price of
the smaller quantity. Variations from stock imprints must be
quoted. Co-op pricing requests will be evaluated on an individual
basis, subject to art/screen charges. Prices are subject to change
without notice.
|
AVAILABILITY:
All stock items shown are available for immediate shipment. Some
products from previous catalogs not shown in this issue are still
available. Call for details.
<GO BACK> |
How
long will my order take?
Stock items 1 to 2 working days. Custom order require 7 to 10
working days from receipt of approved art work and deposit.
<GO BACK> |
Can
I place a rush order?
Available for custom imprinted items. A charge of $75.00(z) for a
3 day rush, $100.00(z) for a 2 day rush and $125(z) for a 1 day rush
will apply for order.
<GO BACK> |
Can I
use custom artwork?
Minimum $50.00(s), art charges vary considerably, depending on the
complexity of the job. We will charge our cost (time and material)
to prepare your design. No art charges apply when color separated
film positives to size are supplied. If changes are necessary on
supplied art, customer will be billed at a rate of $50.00(s) per
hour. Minimum charge 1 hour.
<GO BACK> |
SCREEN CHARGES:
$50.00(p) per screen.
|
ART SUBMISSION:
High contrast black and white Photostat or art board bearing, precisely
defined edges and outlines.
|
STRAIGHT LINE COPY:
Camera ready art not necessary. Faxing or mailing request
accepted. Please specify fonts and colors where appropriate.
Incoming information will result in production delays.
|
LOGOS / SPECIAL EFFECTS:
Please submit camera-ready (process ready) art. Due to various
printing surfaces of our products, we reserve the right to determine
what is process ready art. Fax, photocopies, letterheads, business
cards, etc., is not considered process ready art. Art not sharp or
clear will require art clean-up charges of $50.00(s) per hour.
|
COMPUTER GENERATED ART:
Art sent to us on computer disk must be IBM compatible, on 3.5" or
zip disk uncompressed. It is important that you include a HARD
COPY of the artwork and special instructions. We accept COREL DRAW
Version 7.0 or higher, ADOBE ILLUSTRATOR Version 7.0 or higher.
Convert text to paths, curves or outlines (vector art), (text that
becomes an object and can no longer be edited as text). Please
specify what typestyles were used, include all files and fonts used for
the job to be printed. We need a copy of every file used in
creating the document. Remember, always make a copy. Do not
send an original file. NOTE: Following these instructions
does not guarantee the art will output. If any of the above are
not possible, please send in CAMERAL READY ART (film or print).
|
IMPRINT AREAS:
Actual imprint areas are noted on each page.
|
PROOFS:
1st paper proofs are available at N/C. Corrections on our errors
will be re-proofed at no charge. Arbitrary revisions will be
billed at $25.00(x) per hour, and $2.00(x) per paper proof.
<GO BACK> |
What
if I need to change or cancel my order?
There will be no charge if order change or cancellation is received
before work on art has begun. If received after work on art has
begun, but before production, a minimum $30.00(z) set-up charge will be
billed, plus applicable art/screen charges. Customers are
responsible for all work completed at time of cancellation and will be
charged accordingly.
|
RETURN OF ART:
Artwork supplied by customer will be retained in our file for 3 years
unless we are specifically requested to return it upon completion of the
order.
<GO BACK> |
What
are the standard ink colors?
Black, Fire Red, Process Blue, Reflex Blue, Green, Orange, Medium
Yellow, Neon Pink, Neon Chartreuse, Neon Orange. (Neon colors will
begin to fade if they are subjected to prolonged exposure to strong
sunlight. These colors are not recommended on clear/light colored
backgrounds. A dark colored background is suggested for better
readability.
|
PMS AND COLOR MATCHING:
Add $25.00(z) per color matched. A perfect match cannot be
guaranteed.
|
SAMPLES:
Spec samples on custom orders are not available. Random imprinted
samples are available at special price. Ask for details. All
sales of random samples are final. Returns are not accepted.
|
OVERRUNS /
UNDER RUNS:
We work hard to fill your order with the exact quantity requested.
Due to the nature of imprinting a 10% overrun or under run will
constitute a complete order.
|
RE-ORDERS:
To insure exact duplication of previous order, please include previous
order number. If revisions to artwork are made, new art and screen
charges will apply.
<GO BACK> |
What are the shipping and handling charges?
We will ship UPS standard ground. Add $5.00 per order for any
other shipping method requested. All orders will be charged a
minimum handling charge of $1.00 to $5.00. C.O.D. orders will be
charged the customary charges. Unless otherwise specified, we will
insure all shipments. Charges will be added to invoice.
|
ASSEMBLY:
All goods are shipped unassembled to save on freight cost. Call
for assembled unit prices.
<GO BACK> |
Can
orders be drop shipped?
Available at no additional charge There will be a $3.00(z) handling
charge added per shipment in addition to the C.O.D. charges on all drop
ship C.O.D.'s. Please fax all necessary information, including the
full amount to be collected.
|
SPLIT
SHIPMENTS:
First address no charge, add $3.00(z) for each additional address.
|
SHORTAGES
/ DAMAGES:
Inspect your order immediately upon receipt. Claims for shortages
must be made within 5 days from receipt of merchandise. Damages
must be reported at once. Retain all damaged cartons. Notify
manufacturer and shipping company.
<GO BACK> |
Can
orders be returned?
All returns must be received within 30 days from date of invoice.
You must obtain return authorization from manufacturer.
Unauthorized returns will be refused. All returned merchandise
must be freight prepaid. Returned merchandise must be in resalable
condition or credit will not be issued.
|
PHONE
ORDERS:
MBLine prefers faxed, mailed or e-mailed purchase orders. Phone
orders accepted, but MBLine claims no responsibility for errors made on
verbal orders.
|
ORDINANCES
/ DISCLAIMERS:
MBLine is not responsible for your subdivision, township, city or state
ordinances governing disclaimers, sign size, art and/or usage.
Also, state laws vary with regard to notices which must be printed and
identification of those responsibilities for the purchasing, publishing
or distribution of political advertising. Be sure all art
submitted meet these requirements.
|
PRICE
CHANGES:
Prices are subject to change without notice.
<GO BACK> |
